1. Scope
These Terms & Conditions (T&C) apply to the use of the platform www.perfect-aupair.com – a service of it-soft GmbH, Wendl-Dietrich-Str. 22, 80634 Munich, Germany (hereinafter referred to as "Provider").
The platform facilitates contact between au pairs and host families worldwide. By registering and using the platform, users accept these T&C.
2. Services of the Provider
Perfect-Aupair.com offers the following services:
- Creation and management of a profile (au pair or family)
- Use of the internal messaging system
- Access to publicly available profiles
- Contact matching based on search criteria (matching)
- Optional additional features (e.g., premium functions)
There is no entitlement to successful placement or to specific availabilities.
The Provider reserves the right to change or restrict content or functions at any time.
3. Registration and User Account
Use of the platform requires prior registration. Users must:
- be of legal age (at least 18 years)
- provide truthful and complete information
- keep their login credentials confidential
A user account is non-transferable.
The Provider may suspend or delete accounts in case of violations of these T&C or applicable law.
4. User Obligations
Users agree to:
- not provide false or misleading information
- not publish unlawful, offensive, or discriminatory content
- not distribute advertising, spam, or malware
- only use their own photos and content
- not use automated tools (e.g., bots, scrapers)
Violations may result in immediate suspension or deletion.
5. Costs of Use
- Registration and use of the basic functions are free of charge.
- Separate fees may apply for premium features – these will be clearly displayed before use.
Payments are processed via external payment providers. Their terms and conditions apply.
6. Contract Duration & Termination
- The user contract is concluded for an indefinite period.
- It may be terminated at any time by either the user or the Provider without stating reasons.
- Termination can be made by e-mail to
This email address is being protected from spambots. You need JavaScript enabled to view it. . - Upon termination, personal data will be deleted in accordance with data protection regulations, unless statutory retention obligations prevent this.
7. Disclaimer of Liability
The Provider is not liable for:
- the accuracy or timeliness of user content
- the conduct of users outside the platform
- technical malfunctions or data loss
- damages related to placement or non-fulfillment
The platform merely provides the technical infrastructure. Legal relationships arise exclusively between users themselves.
8. Changes to the T&C
The Provider reserves the right to change these T&C at any time. Users will be informed by e-mail or upon their next login.
If they do not object within 14 days, the new T&C are deemed accepted.
9. Final Provisions
- German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
- Place of jurisdiction is Munich, as far as legally permissible.
- Should individual provisions of these T&C be wholly or partly invalid, the validity of the remaining provisions shall not be affected.
Operator & Provider of the Platform:
it-soft GmbH
Wendl-Dietrich-Str. 22
80634 Munich, Germany
E-Mail:
Web: www.it-soft.com
Last updated: September 2025